Frequently Asked Questions
Everything you need to know about your Minisforum experience.
Which countries do you ship to within the EU?
We ship to all European Union member states. Orders are typically processed within 2-3 business days and dispatched from our regional warehouses to ensure fast delivery and no customs hassles.
What is the warranty policy for Minisforum Mini PCs?
All our products come with a 2-year limited warranty covering hardware defects. If you experience any technical issues, our support team is available to assist with troubleshooting or RMA procedures.
Can I upgrade the RAM and SSD myself?
Yes, most Minisforum models are designed to be user-friendly. Opening the chassis to upgrade memory or storage does not void your warranty, provided no physical damage is caused to the internal components during the process.
What is your return policy?
We offer a 7-day return window for products in their original condition and packaging. Please contact our customer service team to obtain a return authorization before shipping the item back.
Are the Mini PCs pre-installed with Windows?
Most of our units come pre-installed with a licensed version of Windows 11 Pro or Home. Please check the specific product listing for details, as some 'Barebone' versions are sold without an operating system or storage.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various local European payment options like Klarna and Giropay to ensure a secure checkout experience.